All orders will be processed within 24 hours if received before 2:00 p.m. EST. We normally ship all in stock items within 5 business days from the time your order is received. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. (in most cases it averages 5-10 business days from the day that the order was placed) Any item that is "out of stock" will be backordered and we will notify the customer within 48 hours of backorder status to determine next course of action.
Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks due to color, style, size or other unforeseen circumstance. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.
If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.
Shipping and Handling charges are based on merchandise totals BEFORE any discounts. FREE SHIPPING for purchases over $250 dollars and are for ground shipments only, any special delivery request such as NEXT Day or 2nd Day Air, please email or call for arrangments.
Customer Service Hours of Operation Monday -Friday 8:00 a.m. - 5 p.m. EST (866) 797-8322
